EA Industries Limited is a professional service centre providing comprehensive services to varying sizes of clients, specializing in high-level, full cycle repair, refurbishment and distribution in the electronic products field. Based in Markham (Toronto) in Ontario, Canada, EA Industries is an industry leader in providing full-scale services and products, with boutique attention to detail, rapid turnaround, and cost-effective pricing.
All Cell Phones Supported
We service all major and niche cell phone brands, including but not limited to Apple, Samsung, Blackberry, LG, HTC, Motorola, Nokia, Huawei, Sony, Alcatel, and many others. Supported models include the newest device iterations, as well as legacy SKUs.
All Cameras Supported
EA also strives to provide the best service in terms of customer satisfaction as well as the main objective: camera repair. Our special repairer directly engage with a diverse clientele, including individual consumers, professional photographers, extended warranty providers, and local retail partners.
Client Satisfaction is Our First Priority
We pride ourselves on creating the best client experience possible. With EA Industries, your designated account manager oversees and updates you on the status of your phone at all stages, including initial assessment and troubleshooting, device receiving, data security, reparations, and final shipping out. Detailed reports are available through our exclusive Operations Management System, which offers precise, up-to-date, and fully documented status reports on each and every device we take care of.
Environmentally Responsible
At its core, EA Industries is dedicated to making the wireless communication device market more secure, more transparent, and more environmentally responsible. By pushing the boundaries on industry capabilities, we are able to increase client confidence in repaired and refurbished wireless communication devices, thereby keeping still useable cell phones out of landfills and reducing our ecological footprint.
Environmental Policy
EA Industries is dedicated to the practice of sound environmental stewardship and promotion of health, safety and well being of our employees. These values originate at the company’s top management and are emphasized through all levels of responsibility within the organization. As such, EA Industries agrees to:
Participate in recycling to the greatest practical extent to reduce impact on landfills and promote recovery of valuable resources.
Provide a safe and healthful workplace and ensure that employees are properly trained with the appropriate safety and emergency equipment
Be environmentally responsible neighbor in the community where we operate.
Health & Safety Policy
At EA Industries the Health & Safety of our employees is important and we are committed to a goal of zero injuries and illnesses.
EA Industries is committed to comply with all applicable Health & Safety required Regulations.
By working together collaboratively and giving the most careful attention to the management of health and safety we will meet our shared objectives of a healthier and safer work environment. Top Management are accountable for maintaining a working environment as free as possible from actual and potential hazards, and for ensuring the security of all.
Each employee is responsible for working in a safe and healthy manner, reporting all substandard and/or unhealthy conditions and is encouraged to adopt a safe and healthy lifestyle on and off the job.
Quality Policy
The EA Industries Limited recognizes that the disciplines of quality, health and safety and environmental management are an integral part of its management function. The company views these as a primary responsibility and to be the key to good business in adopting appropriate Quality standards.
The Company Quality Policy calls for continuous improvement in its Quality management activities and business will be conducted according to the following principles:
Achieve customer satisfaction and meet requirement through continuous improvements of Quality Management System.
EA Industries will:
- Comply with all applicable laws and regulations.
- Provide superior solutions and products to our customers, focused on their needs.
- Establish and follow a quality management system.
- Communicate this system within the company and where relevant to our key partners.
- Continually review this system to improve its effectiveness.
- Involve our employees and key trading partners in the continual development process.
- Establish objectives by which effectiveness and improvements may be measured.
- Learn from both the positive and negative outcomes of this measurement process, making improvements where appropriate
Contact one of our professional account managers to learn more and to inquire about possible business partnerships.
Non-Discrimination Policy
In accordance with federal and provincial law, EA Industries does not discriminate based on age, color, creed, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation in its programs, activities, or employment.
This policy prohibits all forms of unlawful discrimination and harassment. In addition, this policy prohibits purposefully assisting in an act that violates this policy and prohibits retaliation against any individual who in good faith participates in protected activity pursuant to this policy. This policy also provides for the prompt compensation in compliance with local laws of discrimination, harassment, complicity, and retaliation.
All EA Industries , supervisors, staff, are responsible for successfully completing the EA Industries’ non-discrimination, anti-harassment, and anti-retaliation training program. The training program is specifically designed for its target audience and is intended to assist employee(s) in understanding this policy.